Safely Serving You and Your Family

In light of the COVID-19 pandemic, we have implemented the below measures to ensure the safety of our patients, staff and their families. We ask that all our patients review these in advance of your appointment to help you prepare!

What to Expect at Your Appointment

Curbside Check-in

Our reception area will be closed during this time, we will be doing curbside check-in instead
How it Works

1. Call upon your arrival in our parking lot to check-in.

Please share patient’s name, DOB, and appointment time

2. Wait safely in your car

3. Once we are ready to take you back for your appointment, we will call you to come inside. We have a 1-way entry and exit flow as patients will leave through the back exit.

Pre-Appointment Screening

Includes completion of questionnaire, signature of informed consent, and temperature check taken prior to entrance.
Qualifications for Office Admittance
  • No exposure to someone with COVID-19 
  • No travel outside the US in last 14 days
  • No symptoms of COVID-19 as described by CDC:
    • Cough
    • Shortness of breath or difficulty breathing
  • Or at least two of these symptoms
    • Fever
    • Chills
    • Repeated shaking and/or chills
    • Muscle pain
    • Headache
    • New loss of taste or smell

Personal Protective Equipment (PPE)

Expanded use of personal protective equipment for staff, patients and anyone entering the office.
    • Masks are required for admittance into the office. We encourage parents, and patients over age 3, to wear their own masks to appointments.  

    • Staff will be following all guidelines for usage of PPE, including:
      • Masks (at all times, not just during treatment)
      • Gloves 
      • Face Shields  
      • Eyewear

Peroxyl Mouth Rinse

Prior to any treatment or care, appropriate aged patients will be asked to rinse with a peroxyl mouthwash

Additional Protective Measures

  • Hand sanitizer stations at entrance/exit
  • Frequent and extensive disinfection of all surfaces where staff and patients come into contact
  • 6ft social distancing strictly enforced 
  • Protective barriers will be placed in treatment and lobby areas where 6ft isn’t possible
  • Doors that can remain open, will be open at all times, to reduce contact surface opportunity 
  • Extended schedule to reduce number of people in office at one time
  • No toys, magazines or similar items in waiting rooms
  • Common use areas eliminated (ie: drink stations, internet stations, etc)
  • Staff will be wearing masks at all times while in our office
  • Staff will complete daily health screening and temperatures 

Prepare Your Child for the Appointment

Because our staff will be wearing masks at all times, your child will be unable to see our smiling faces and will possibly feel more apprehensive. Talking to your child about what to expect and how it is all the same friendly staff and doctors they’re used to can help alleviate some of these possible apprehensions. We will do everything in our power, while still being safe, to ensure your child feels comfortable and at ease.